Questions and Answers
What is your turnaround time?
We make and ship our items within 3 days. Depending on your location within USA, delivery may take 1-5 days; longer for international orders.
how do i wash my bonnet?
To care for your bonnet, gently wash it by hand in warm water. Rinse, gently squeeze, and roll the bonnet up in a clean towel. Press the towel roll with your hands to remove excess water. Unroll the towel, reshape the bonnet, and lay it flat to air dry. Do not iron.
how do i clean my pacifier clip?
When needed, wipe the pacifier clip with a damp cloth. If needed, use mild soap and clean by hand. Wipe dry after rinsing. Do not soak. You can recondition the wood by rubbing a small amount of coconut or olive oil on completely dry exposed wood parts.
what types of wood do you use?
Our Feeding Necklaces and Pacifier Clips are made with maple and birch beads. Our teethers are made with beech wood.
Why can't I soak my pacifier clip?
Our pacifier clips are made with untreated wood. Wood is a natural material, and when soaked, it will expand. When it dries, it is possible for the wood to be compromised. In order to prolong the life of your pacifier clip, soaking is discouraged.
how do i know your clips are safe?
We use the best safety practices when designing and creating our products. At the designing stage of our pacifier clips, we tested numerous strings, cords, and ropes for putting the beads together securely. We have found the best solution that is practical, strong, and safe. The wood we use is raw and is not coated with chemicals like lacquer or sealant. Our pacifier clips have been tested by a third-party CPSC compliant laboratory. We also include care and safety instructions with every order so that together with you, we can keep your little ones safe.
How do you package your items?
Our pacifier clips and teethers come in a reusable muslin draw-string bag. All other items are wrapped in tissue paper.
Have more questions?